As President and CEO, Toyotsugu Kuwamura leads Canon Solutions America with an unwavering commitment to the company’s customers, to helping improve their workflow efficiencies and supporting their sustainability efforts. This, combined with Mr. Kuwamura’s mission to promote a unified sense of connection between Canon Solutions America’s employees and customers alike, distinguishes him as one of the most prominent and dynamic leaders in the industry.
Mr. Kuwamura first joined Canon, Inc. in 1980. Throughout his career with the company, he has held a number of different positions and has worked in various offices across the world, including Japan, the U.S. and Canada, and is currently at Canon Americas’ headquarters in Melville, New York.
Most recently, Mr. Kuwamura was named President and CEO of Canon Solutions America, Inc. on January 1, 2014, after leading the company as President through a successful first year.
Previously as Executive Vice President, Marketing and Administration for Canon Business Solutions Inc., he was instrumental in driving the integration of Canon Business Solutions with Océ North America, Inc. to form Canon Solutions America.
Mr. Kuwamura joined Canon Business Solutions on January 1, 2007, when the company became a wholly owned subsidiary of Canon U.S.A. His initial role gave him management over the Marketing and Administration groups, leading up to Canon Business Solutions becoming Canon Solutions America.
Mr. Kuwamura looks forward to a very promising future as the leader of Canon Solutions America. His expansive knowledge of today’s technology and the evolving market is sure to set him apart as he prepares Canon Solutions America for a bold leap into the forefront of the industry.
As Executive Vice President of the Professional Services Group, James Sharp is responsible for ensuring all Canon Solutions America customers enjoy optimized workforce productivity and an enhanced competitive position in their market space through the deployment of innovative Canon solutions.
Mr. Sharp began his career with Canon U.S.A., Inc. in 1977. Over the course of his tenure, he has held multiple sales and marketing leadership positions while also earning his MBA. In 1992, as Director of Marketing for the Graphic Systems Division, he directed the tremendous growth of Color Laser Copiers, responsible for Canon earning the unit placement leadership position in North America. In 1997, Mr. Sharp established the Systems Support Division (SSD) as Director and General Manager, in support of the market shift from analog copiers to connected network systems.
The SSD organization has since grown from a handful of technical engineers to a staff of over 200, now known as the Technical Support & Engineering Division of Canon U.S.A., Inc.
With the formation of Canon Solutions America, Inc. on January 1, 2013, Mr. Sharp was appointed Executive Vice President for the Professional Services Group and member of the Management Committee. Mr. Sharp leads over 350 Professional Services specialists nationwide. Through this team’s passion for software and solutions innovation, combined with the power of Canon products, the goal is to deliver high value input and output workflow solutions for our customers.
Malkon Baboyian is responsible for driving growth and profitability for both the Large Format Solutions and Production Print Solutions divisions of the company.
Mr. Baboyian first began his career with Océ North America in 1976 (Océ was acquired by Canon in 2009). Over the course of his tenure with the company, he has led the Public Sector Sales and Marketing group; has been the Group Vice President of the Large Format Division of Océ in the USA, and then President of that division; and served as President of the Production Printing Division of Océ North America.
As a member of the Océ North America executive team, Mr. Baboyian was instrumental in guiding the company to introduce production inkjet technology. As a result, in 2008 Océ introduced its first production inkjet system and the first units were placed in the USA.
Today, Canon is the worldwide leader in placements of production inkjet printers.
Mr. Baboyian has served on the Executive Board of EDSF (Electronic Document Scholarship Foundation), and on the Executive Board of NPES (National Printing Equipment Association), representing Océ and now Canon Solutions America.
In 2004 he was given the Bukofsky award for outstanding lifetime contributions to the Reprographics industry. In 2013 he was inducted into the Soderstrom Society as recognition of his contributions to the printing industry. More recently, he was awarded the Brian Platte Lifetime Achievement Award by Xplor for contributions to the entire printing industry and has been inducted into the “Reprographics 101” Reprographics Industry Hall of Fame.
Arthur McGinn is responsible for driving the customer satisfaction, quality, efficiencies, and growth for Canon Solutions America’s field service organization. He leads a team of over 2,500 service professionals delivering customer technical service, technical support, training, and call center support encompassing all of the company’s business units and products. Mr. McGinn has overall responsibility for Canon Solutions America’s current service portfolio and leading the implementation of future service products for the company.
Mr. McGinn first began his career with Canon Business Solutions, the predecessor of Canon Solutions America, responsible for the Central Zone service organization in 1988.
During his tenure Mr. McGinn also led the West Zone service organization. Under his direction, the ongoing focus on training, measuring results, and objective performance measurement has led to consistent improvement in the company’s service deliverables.
Having served in several strategic leadership positions, Mr. McGinn was a key contributor in the integration of Canon Business Solutions and Océ North America, responsible for the merging and streamlining of the complex Service organization processes for the newly formed company.
As Executive Vice President of Zone Operations & Marketing, Peter Kowalczuk has full P&L responsibility for operations, sales, and marketing for the Enterprise Services & Solutions division. His mission aligns with that of the company as a whole, which is to create value not just through hardware, but software, managed print services, and professional services as well.
Mr. Kowalczuk began his career in 1984 with Ambassador Office Equipment, Inc., one of the four companies that would eventually become Canon Business Solutions, Inc. In recent years, he played an integral role in the merger of that company with Océ North America to create Canon Solutions America.
His vital contributions during this time firmly established him as the head of sales for the Enterprise Services & Solutions division, the largest segment of the company.
Building on this achievement and his decades of industry experience, Mr. Kowalczuk found a renewed passion through the expansion of his responsibilities to include operations and marketing for the division. His long tenure with the company brings a distinct perspective to the executive team of Canon Solutions America, and his leadership of the revitalized Enterprise Services & Solutions organization will ensure that the division will continue to build on its success and deliver on its mission to drive productivity and sustainability for businesses of all sizes and in all industries.
As Senior Vice President of Human Resources for Canon Solutions America, Bill Mayer is responsible for the design, development, and implementation of the benefit, compensation, employee relations, human resources, and learning and development programs that allow the company to foster the careers of one of our industry’s greatest talent pools.
Although hired into Canon Solutions America in January of 2015, Mr. Mayer began his career with Canon in 1989 when he joined Océ-USA first as the Director, then in 1990 as the Vice President and finally, in 1998, as Senior Vice President of Human Resources of Océ-USA Holding, Inc.
All his work experience has been, as it continues to be with Canon, in his chosen field of Human Resources.
Mr. Mayer’s vision for the Human Resources function within Canon Solutions America is that it will function as a facilitator for attracting, hiring, retaining and developing effective, self-motivated and responsible people who can embrace Canon’s values and can enhance our future.
Responsible for all finance, accounting, and credit and collections, Charles Bruschi has leveraged almost a decade of experience with Canon USA, Inc. to build the corporate finance division for Canon Solutions America. Mr. Bruschi led the finance group through the integration of Canon Business Solutions and Océ North America to create a unified finance function. He continues to manage the day-to-day operations while overseeing the ongoing further combination of financial systems and streamlining of operations.
Mr. Bruschi’s career experience is comprised of senior positions across several industries, including financial services, healthcare, information services, and consumer electronics. He is a CPA, having initially worked for ten years at Coopers & Lybrand.
With Canon USA since 2005, Mr. Bruschi eagerly accepted the opportunity to lead the finance group upon the formation of Canon Solutions America in 2013, knowing that it would provide a unique opportunity to be involved with an exciting new company from its inception.
With 30 years of experience working in the Canon family of companies, Michael Hirsch brings a broad range of experience to his position at Canon Solutions America. Mr. Hirsch began his career with Canon U.S.A., Inc. in 1986 and seven years later joined Ambassador Office Equipment, Inc., a wholly owned subsidiary and one of the four companies that would eventually become Canon Business Solutions, Inc., the predecessor of Canon Solutions America. Mr. Hirsch spent nearly 20 years of his tenure on the direct sales side of the business, with a focus on supporting customers and building strong relationships both internally and externally. A CPA with a background in public accounting, his initial assignments with Canon centered on internal audit, finance, and operations.
When Canon Solutions America was established in 2013, Mr. Hirsch joined as Vice President of Logistics, responsible for managing distribution, inventory planning, and General Affairs, including the consolidation of warehouses, inventory, and office locations. His current role as Senior Vice President has expanded to include Business Operations, a natural complement which allows a unified approach to support many customer-facing business areas of the company, including Sales, Technical Service, and Professional Services.
John Reilly is responsible for the Enterprise Managed Services Division, which specializes in implementing programs that support the essential business functions of enterprise organizations. Under his leadership, the Enterprise Managed Services Division has helped distinguish Canon Solutions America in a very competitive marketplace, through a diverse approach to business and the nurturing of innovative thinking. Mr. Reilly provides oversight of the exceptional services that Canon Solutions America delivers to our customers, supporting large, global accounts with transformative platforms that employ managed services and creative solutions that are tailored to meet the unique needs of each client.
Mr. Reilly began his career in the document management industry spending four years in sales management at Canon Business Solutions, the predecessor to Canon Solutions America. He gained further experience in his field through leadership positions in other companies, with a concentration on sales, marketing, and general management. Eventually, Mr. Reilly returned to the Canon family through a series of corporate acquisitions, serving as President of Océ Document Printing Systems just prior to the integration of Océ North America with Canon Business Solutions. This path has given him a rather unique perspective on Canon Solutions America and the industry, as he has gained practical, first-hand knowledge of both the Canon and Océ organizations.
Robert Reddy is responsible for all sales and marketing programs and financial management within the Large Format Solutions division of Canon Solutions America. With the benefit of his many years of experience and extensive knowledge of the business and the marketplace, Mr. Reddy oversees all strategic decision making and business programs for the Large Format Solutions division.
Mr. Reddy joined the Canon family of companies in 2009 as the Vice President of Sales for Océ North America, Inc., which was acquired by Canon Inc. that same year.
Following the integration of Canon Business Solutions and Océ North America in 2013, Mr. Reddy took on the same role within the large format business unit of the newly formed Canon Solutions America. During this time, he was responsible for the implementation of sales across the Large Format Solutions division, located in Itasca, Illinois.
Instrumental in the development and improvement of the sales methodology within the Large Format Solutions division, Mr. Reddy has led a team that has delivered profitable growth throughout his tenure with the company.
Francis McMahon is responsible for driving the overall marketing and sales operations strategy for the Production Print Solutions division of Canon Solutions America. A seasoned executive, Mr. McMahon leverages more than 20 years of experience in the printing industry in the areas of strategy, product marketing, business development, sales training and development, lead generation, marketing communications and press and analyst relations. His in-depth experience in the printing industry provides the insight and expertise required to develop strategic tools, programs and solutions that help Canon Solutions America customers prosper and grow in an increasingly competitive business environment.
As an active member of the printing community, Mr. McMahon is a
member of the Graphic Communications Scholarship Foundation, the Electronic Document Systems Foundation, and thINK—an independent community of Canon Solutions America production print customers, solutions partners, and employees. He is a former member of the National Association of Printing Leadership Board, and the NYU Graphic Communications Management and Technology M.A. Program Advisory Board. In 2007, he was inducted into the Soderstrom Society.
Mr. McMahon brings a resourceful ingenuity and steadfast attitude to his position, while encouraging those around him to use out-of-the-box methods when developing ways to further enhance productivity and efficiency.