November 30, 2017
MELVILLE, N.Y., November 30, 2017 - On November 16, 2017, the Enterprise Managed Services Division at Canon Solutions America, a wholly owned subsidiary of Canon U.S.A., launched a Healthcare Leadership Briefing Series in New York City. The panelists included Dr. Ram Raju, Sr. VP and Community Health Investment Officer at Northwell Health, Philip Loftus, PHD, Sr. VP and Chief Innovation Officer at SSM Health, Edward Henry, Director, Technology, IT Security Officer at Princeton Healthcare, and Todd Shaw, Sr. Practice Leader with Canon Solutions America’s Healthcare Advisory Team.
Pictured, from left to right: Mary O’Brien, National Healthcare Director at Patina Solutions, Edward Henry, Director, Technology, IT Security Officer, Princeton Healthcare, Todd Shaw, Sr. Practice Leader, Canon Solutions America, Dr. Ram Raju, Sr. VP and Community Health Investment Officer, Northwell Health, Philip Loftus, PHD, Sr. VP and Chief Innovation Officer at SSM Health, Valerie Belli, Vice President, Enterprise Managed Services Division.
The conversation, moderated by Mary O’Brien, National Healthcare Director at Patina Solutions, expanded on the collaborative research by Canon Solutions America’s Enterprise Managed Services Division Healthcare Advisory Team and Patina Solutions, published in a white paper earlier this year titled “Strategic Information Management: Healthcare’s RX for Triple Aim Success”.
Panelists were asked to share how they are impacted by changes, challenges and risks in the industry. Speaking from his perspective as Sr. VP and Community Health Investment Officer at Northwell Health, Dr. Raju shared his thoughts on how the data collected by health systems and the efforts to secure it will only get more complex as more community outreach elements are added. “Firewalls can’t protect the data when we have to send it outside of the hospital to community associations, for instance.”
“Technology is getting massively more complicated and the cost of maintenance has been increasing,” offered Phil Loftus of SSM. “As hospital systems grow, it’s only a matter of time before systems are migrating to cloud as they look for ways to offset those costs.” He also noted the complexities that systems face as they merge and connect hospitals across networks, adding more possible entry points for breaches.
The conversation also focused on the significance of cultivating partnerships between vendors and health systems, moving beyond a transactional relationship to a more strategic one. With patient information at the forefront of discussions on healthcare information security, it is vital that vendors assist the organization with the safeguarding of patient healthcare information (PHI), based on the goals of the organization.
Additional topics included:
“When considering new vendor offerings, it’s not the technology, it’s the adaptation of the EMR to it...When considering cloud solutions it’s about who’s accessing our data,” says Edward Henry of Princeton Healthcare. “When it comes down to it, a strong vendor management program with regular audits, is where success lies.”
“Awareness of healthcare security is top of mind these days, and the question of ‘How Safe and Secure is Your Patient Information?’ is one that we are working with our healthcare clients to understand,” said Valerie Belli, Vice President Canon Solutions America’s Enterprise Managed Services Division. “Through events like these, our goal is to continue learning how managed services and technology offerings can best serve large and complex organizations.”
This event is the first in a series, focused on sharing best practices in healthcare and developing thought leadership. Strategic Partnerships are the cornerstone of Canon Solutions America’s Enterprise Managed Services Division’s engagements with healthcare clients. EMSD’s healthcare offering seeks to go beyond delivering multi-functional print devices, software, and services by seeking to align to the strategic goals of each healthcare entity, including helping support organizations requirements for HIPAA compliance and increased patient information security. To assist in this effort, the Healthcare Advisory was created to conduct primary research on industry trends and to focus on opportunities in the healthcare print space by identifying and implementing best practices, including benchmarking metrics to track program goals and successes.
To learn more or find out about future programs—contact the Canon Healthcare Advisory Team (HEAT)
Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com.
Canon Solutions America, Inc. Website:
For sales info/customer support:
Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ-Technologies B.V. in the United States and elsewhere. All other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged.
© 2017 Canon Solutions America, Inc. All rights reserved.
Canon Solutions America products offer certain security features, yet many variables can impact the security of your devices and data. Canon Solutions America does not warrant that use of its features will prevent security issues. Nothing herein should be construed as legal or regulatory advice concerning applicable laws; customers must have their own qualified counsel determine the feasibility of a solution as it relates to regulatory and statutory compliance