According to InfoTrends research the growth in outsourcing in-plant services will continue over the next five years and is projected to grow 2.3% over that period. While the evidence is mounting that the outsourcing of document, mailing, and print services is increasing, not everyone believes it.
Although the term “benchmarking” is often discussed as a tactic used to compare performance, it is actually both a strategy and a tactic. The tactical portion relates to the creation and monitoring of measurements. The strategic aspect refers to making a change, measuring the performance, and assessing if the change was effective in increasing productivity.
This white paper focuses on how to use operational measurements and benchmarks to prove and improve the value of in-plant operations.
This suite of strategic management and marketing tools and resources can assist in-plant managers in raising the bar in their operations and increase the value to their parent organizations.
To learn more, click here.