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Mailroom Software
by Quadient

Canon Solutions America now offers a variety of software solutions with Quadient to help businesses create unique customer experiences.

  • Support Customer Communications Management (CCM) and digital transformation
  • Correct addresses, track packages
  • Manage costs and explore delivery options
  • Eliminate waste, and maximize the delivery process

Quadient Impress

In today’s hybrid work environment, preparing customer communications remains an essential responsibility for most enterprises. Quadient Impress offers a solution to efficiently process outgoing mail from any location, helping to ensure staff productivity—whether working on site or remote. Watch this video to see how the platform supports visibility and customization through the process of digitization.

Quadient Impress Platform

Quadient Impress Platform

Does your business rely on outdated manual processes to send critical transactional documents? Every day external factors like rising customer expectations, government mandates, and a remote workforce are adding more complexity to your mailing operations. In today’s rapidly changing environment, the ability to adapt and respond will determine your long term success. Now more than ever, it is time to rethink how you manage and send critical customer communications.

Automate the preparation of outgoing communications
A flexible solution designed for the modern business. Many enterprises and small to medium-size businesses are constrained by manual document processes. Manual processes increase operational costs, lower employee productivity and engagement, and expose your company to the risk of human error. Quadient Impress eliminates repetitive and mundane manual processes through digitization, letting you and your staff focus on what matters most.

Impress Portal Brochure

Quadient Impress Portal

Many of today’s customers are selecting digital document delivery as their preferred communication channel. As a result, companies are embracing technology in order to meet this rising demand as well as deliver a better customer experience. In a highly competitive business environment, companies are also looking for ways to drive more efficiency into their everyday operations by transitioning customers to paperless communications.

Replace paper-based communications and shift customers to digital delivery, with a secure, branded document portal.

Are you looking for a simple solution to help you effectively move to more modernized digital communications? Businesses, like yours, are exploring new ways to speed up the delivery of important paper-based communications, to facilitate a faster customer response and payment cycle.

Many of today’s customers are selecting digital document delivery as their preferred communication channel. As a result, companies are embracing technology in order to meet this rising demand as well as deliver a better customer experience.Impress Portal replaces paper-based communications, by making it easy for your customers to receive, review and search documents in a dedicated, secure document portal.

Quadient Impress Automate

In order to remain competitive, organizations must find ways to maximize their business velocity. Eliminating inefficient manual processes is one way you can help achieve core business objectives. An optimized mail workflow should meet the needs and requirements of your business, as well as your customers, and make the most of your internal resources.

Automate manual processes related to the creation, distribution, and output of invoices, statements, notices, and letters. Impress Automate centralizes outbound document preparation and distribution, giving you complete control over your customer communication process. Establish business processing rules through an intuitive, browser-based interface to accelerate and streamline workflows from anywhere, leading to greater efficiency and an overall reduction in manual errors.

Impress Dispatch Brochure

Quadient Impress Dispatch

No day is ever the same, especially when it comes to sending outbound mail. Daily business operations require numerous employees to send ad hoc customer communications. Ad hoc mail is necessary and important, but how do you make sure that your organization is delivering a consistent customer experience and optimizing costs?

Not all mail is planned or sent in bulk. Individual com- munications, or ad hoc mail, is a part of every company’s operations and fluctuates on a daily basis. While some organizations may have a mail center, they may not have an effective way to manage ad hoc mail.

Quadient Impress Distribute

Quadient Impress Distribute

Impress Distribute is a cloud-based multi-channel document delivery solution that manages the preparation and delivery of your customer communications. Upload documents via a user-friendly SaaS application for Quadient’s certified mail production facility to print, sort, stuff, meter as well as deliver the mail to the post office You may also select digital delivery channels such as secure branded customer portal, tracked email, or SMS text.

Quadient SMART Mailroom Software

Quadient SMART Mailroom Software

S.M.A.R.T. fuels stronger business communications with your internal and external customers by providing detailed shipping and tracking notifications, chargeback accounting with postage meter reconciliation, and extensive reporting options to name a few.

Quadient Web Tracking Software Brochure

Quadient Web Tracking Software (WTS)

Quadient provides the tools you need to automate and manage your operations. Whether it is by tracking the chain of custody of inbound packages or managing the logistics of your business assets, Web Tracking Software by Quadient gives you the visibility needed to help simplify and better manage processes in your organization. Available as either a cloud- based or on-premise software solution, Quadient has a Web Tracking System to help meet your preference and business requirements.

Quadient WTS is a turnkey internal tracking solution that provides reliability and end-to-end visibility into your internal delivery activity.

Quadient Enterprise Shipping System Brochure

Quadient Enterprise Shipping System (ESS)

Quadient’s Enterprise Shipping System (ESS) is a cloud-based shipping application that enables users to make smart shipping choices. The functionality allows users to choose a carrier at the best price and create shipments straight from their desktop—no matter where the user is located.

Quadient ConnectSuite e-Certify

Quadient ConnectSuite eCertify

With ConnectSuite e-Certify, you can centralize the processing of Certified Mail and track your document directly through the United States Post Office®. Preparing your Certified Mail with Return Receipt electronically helps to save you time and money, enabling you to access specific delivery information and images of recipient signatures, all securely stored in the cloud.

Quadient Account Report Manager

Quadient Account Report Manager (ARM)

Offering a wide range of reports and tools, Quadient’s Account Report Manager (ARM) maximizes potential savings for a single mailing system or multiple-site enterprise. ARM software can enhance the functionality of your mailing system(s) by adding the ability to collect, maintain and report postage usage, helping to track and better control mailing expenses. Data is updated in real time for absolute accuracy. Access to postage expense data is simple via ARM’s dashboard display that accounts for all postage meter activity, regardless of physical location.

Quadient Automated Insertion Management System Brochure

Quadient Automated Insertion Management System (AIMS)

AIMS by Quadient provides two mail solutions in one: real-time information and statistics to manage your mail center and a new window into your operation. The AIMS application helps to deliver peace of mind, value, and the level of reliable service you deserve. Its fast verification capability helps to confirm that every piece of mail in your job has been processed accurately, providing complete “closed loop,” piece-level integrity.

Quadient BCC Architect

Quadient BCC Architect

BCC Architect is a comprehensive contact data quality solution that will meet the unique needs of your business. Improve deliverability and offer new value-added services to your clients by cleaning, validating, and updating addresses at the source. Integrate mailing preparation into existing systems or build an automated processing environment. Streamline document processing with address correction and presorting to print validated addresses and postal barcodes on custom documents, such as invoices and statements.

Quadient BCC Bulkmailer-SMB Brochure

Quadient BCC BulkMailer SMB

The BCC Bulk Mailer® SMB package helps your small to medium-sized business save time and money by increasing mailing efficiency.

Quadient BCC Data Services Brochure

Quadient BCC Data Services

BCC’s cloud-based Data Services provides easy access to value- added data quality, enrichment, and analysis services to help drive operational excellence, additional insights, and business growth.

Quadient BCC Easy Track Brochure

Quadient BCC Easy Track

Enjoy a multi-channel experience with full visibility into your mailings within the USPS® mail stream and compile your data into easy-to-read, comprehensive reports with BCC EasyTrack.

 

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