Terms and Conditions of Use

Dated October 25, 2024.  Replaces all prior versions.

TERMS AND CONDITIONS OF USE

This website, including any subsite accessible through the homepage, (collectively, the "Site") is published and maintained by Canon Solutions America, Inc. (“Canon Solutions America”), a subsidiary of Canon U.S.A., Inc. ("Canon U.S.A."). Please note that when you enter any subsite accessible through the homepage, such subsite may have its own terms and conditions of use that are specific to such subsite. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions ("Terms and Conditions") set forth below and any additional terms and conditions set forth in any subsite (See “Links” and “Other Agreements” below) . Canon Solutions America reserves the right to modify, change, alter or otherwise edit these Terms and Conditions at any time by updating this posting and such changes will become immediately effective upon such posting. Your continued use of the Site will bind you to such revisions and you should therefore periodically visit this page to review the current Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Site. 

BY USING THE SERVICES OR REGISTERING WITH ONE OF OUR SUBSITES, YOU ARE AGREEING TO BE BOUND, WITHOUT LIMITATION OR QUALIFICATION, TO THE TERMS OF USE, ANY OTHER AGREEMENTS AND MAY USE OUR SERVICES AS LONG AS YOU COMPLY WITH THE TERMS OF USE. THESE TERMS OF USE APPLY WHETHER YOU ARE ACCESSING THE SERVICES VIA A PERSONAL COMPUTER, A MOBILE DEVICE, OR ANY OTHER TECHNOLOGY OR DEVICE NOW KNOWN OR HEREAFTER DEVELOPED (EACH A “DEVICE”).

USE OF THE SITE

This Site is only for your personal use. You agree not to use the Site: (a) in a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law (each a "Law"); (b) to distribute, exchange, modify, sell, or transmit anything you copy from this Site, including but not limited to any text, images, audio or video, for any business, commercial or public purpose. to stalk, harass, or harm another individual; (d) to impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity; or (e) to interfere with or disrupt the Site or servers or networks connected to the Site. You further agree not to (x) use any data mining, robots, or similar data gathering or extraction methods in connection with the Site; or (y) attempt to gain unauthorized access to any portion of the Site or any other accounts, computer systems, or networks connected to the Site, whether through hacking, password mining, or any other means.

As long as you comply with these Terms and Conditions, Canon Solutions America grants you a non-exclusive, non-transferable, limited right to enter, display and use the Site.

TERMS OF PURCHASE AND SALE

These Terms and Conditions of Use govern your access to and use of the Site. Additional terms and conditions may apply to your purchase of our products or services. You acknowledge and agree that your rights and responsibilities will be governed by such other terms and conditions as provided in the applicable purchase agreements. In the event there is a conflict between these Terms and Conditions of Use and the terms provided in an applicable purchase agreement for any product or service offered through the Site, the terms of such purchase agreement shall govern.

OWNERSHIP

Copyright:

All materials on the Site, including but not limited to images, software, audio, text and video clips (the "Content"), are protected by copyright under U.S. copyright law, international conventions and other copyright laws. All Content is owned or licensed by Canon Solutions America or its parent company, Canon U.S.A. You cannot use the Content, except as specified herein. You may view and download the Content for your own personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the Content or on any copies of the Content. This permission terminates automatically if you breach any of the Terms and Conditions. Any unauthorized use of the Content may violate, without limitation, copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. You may not change the Content in any way or reproduce, publicly display, distribute or otherwise use the Content for any public or commercial purpose. Any use of the Content on any other web site or networked computer environment for any purpose is prohibited.

Trademarks:

Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Trademarks for products and services of Canon Solutions America or Canon U.S.A., and trademarks, logos, and service marks and those trademarks, logos, and service marks licensed to Canon USA by Canon Inc. (collectively, the "Trademarks") displayed on the Site, including but not limited to the Canon logo, are registered and unregistered marks of Canon U.S.A. and Canon Inc., as the case may be. Oce is a registered trademark of Oce-Technologies B.V. in the United States and elsewhere. All other trademarks, trade names, product names, service marks and all other non-Canon U.S.A. or Oce marks are the property of their respective owners, and are hereby acknowledged. Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Canon U.S.A. or such third party that may own other trademarks displayed on the Site. The absence of a product or service name or logo anywhere in the text of this Site does not constitute a waiver of any trademark of other intellectual property rights concerning that name or logo.

NOTICE OF COPYRIGHT INFRINGEMENT

If you believe in good faith that your copyrighted work has been reproduced on or linked from the Site without authorization in a way that constitutes copyright infringement, please provide Canon Solutions America, Inc.’s designated copyright agent with the following information:

• Identification of the copyrighted work claimed to have been infringed;
• Identification of the allegedly infringing material on the Site that is requested to be removed;
• Your name, address and daytime telephone number, and an e-mail address if available, so that Canon Solutions America may contact you if necessary;
• A statement that you have a good-faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;
• A statement that the information in the notification is accurate, and under penalty of per jury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and
• An electronic or physical signature of the copyright owner or someone authorized on the owner's behalf to assert infringement of copyright and to submit the statement.

Canon Solutions America’s copyright agent for notice of claims of infringement on the Site is:

By U.S. Mail:
Legal Division - Copyright Agent
Canon Solutions America, Inc.
One Canon Park
Melville, New York 11747

By Email:
Legal@csa.canon.com

This contact information is only for suspected copyright infringement. Contact information for other matters is provided elsewhere on the Site. Upon receipt of such a notice of claimed infringement (or any statement in conformance with 17 U.S.C. § 512(c)(3)), Canon Solutions America will act expeditiously to remove or disable access to any content that is claimed to be infringing upon the copyright of any person under the laws of the United States, and will terminate the Site privileges of those who repeatedly infringe on the copyright of others. United States law imposes substantial penalties for falsely submitting a notice of copyright infringement.

USE OF SOFTWARE

Any software that is available on this Site ("Software") is the copyrighted work of Canon Solutions America or its parent company, Canon U.S.A. and/or its licensors. Copying or reproducing the Software to any other server or location for further reproduction or redistribution is strictly prohibited, unless such reproduction or redistribution is permitted by a license agreement accompanying such Software. You may not create derivative works of the Software, or attempt to decompile or reverse-engineer the Software unless otherwise permitted by law. Use of the Software is subject to the license terms of any license agreement that may accompany or is provided with the Software. You may not download any Software until you have read and accepted the terms of the accompanying software license.

WITHOUT LIMITING THE FOREGOING, THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF SEPARATE LICENSE AGREEMENT ACCOMPANYING THE SOFTWARE. EXCEPT AS WARRANTED IN SUCH LICENSE AGREEMENT, CANON U.S.A., ITS PARENT, SUBSIDIARY, AND AFFILIATE COMPANIES, AND ITS LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

U.S. Government Restricted Rights: The Software available on the Site and accompanying documentation that is downloaded from this Server for or on behalf of the United States of America, its agencies and/or instrumentalities are provided with Restricted Rights. You agree to meet all requirements necessary to ensure that the Federal Government will honor such rights. Disclosure, use or reproduction of the Software and accompanying documentation are subject to restrictions set forth at [Federal Acquisition Regulation 52.227-14, when applicable, or in the Department of Defense Federal Acquisitions Regulations Supplement 252.227-7013.]

Software from this Site is further subject to United States Export Controls. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) to anyone on the United States Treasury Department's list of Specially Designated Nationals or using the Commerce Department's Table of Deny Orders. By downloading any Software, you represent and warrant that you are not located in, or under the control of, or a national or resident of any such country or on any such list.

OTHER AGREEMENTS; SOFTWARE, SOLUTIONS OR ACCESS

Canon Solutions America may provide products (such as hardware or software), services and solutions, including our cloud solutions, or access to subsites of the Services under Other Agreements. Canon Solutions America’s obligations with respect to any product, solution, or access that it makes available to you under any Other Agreement shall be governed solely by the Other Agreements, under which such product or service is provided and these Terms shall not be deemed or construed to alter the terms of such Other Agreements.

COMMUNICATIONS AND SUBMISSIONS

User Communications:

Other than Personally Identifiable Information, which is defined and covered in the Canon Solutions America Privacy Statement, any material, information or other communication you send or post to this Site will be considered non-confidential and non-proprietary ("Communication"). Canon Solutions America will have no obligations with respect to the Communications. Canon Solutions America and its designees have the right to edit, alter, broadcast, post, publish, copy, disclose, distribute, incorporate and otherwise use the Communication and images, sounds, text, and other things embodied therein for any and all commercial purposes throughout the world in any medium. Furthermore, Canon Solutions America is free to use, without any compensation to you whatsoever, any concepts, ideas, know-how or techniques contained in any Communication for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information. However, you agree that Canon Solutions America has no obligation to use any idea or material contained in a Communication and you have no right to compel such use.

You agree that none of your Communications will include material that:

• is unlawful, threatening, libelous, defamatory, indecent, obscene, pornographic, or that may violate any law;
• could interfere with anyone else's use of the Services;
• encourages or incites anyone to break the law;
• violates the rights of any party, including copyrights and other property right and rights of privacy, or that includes personal or sensitive information regarding yourself or another person;
• contains a virus or any other harmful or potentially harmful component; or
• contains false or misleading statements of fact or descriptions of the origin of the material or the communication.

Internet transmissions are never completely private or secure. You understand that any Communication that you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted. Sending a Communication to Canon Solutions America does not cause Canon Solutions America to have any special responsibility to you.

Mobile Applications:

If Canon Solutions America offers products and services through applications available on your wireless or other mobile Device (such as a mobile phone) (the "Mobile Application Services"), these Mobile Application Services are governed by the applicable additional terms governing such Mobile Application Service. We do not charge for these Mobile Application Services unless otherwise provided in the applicable additional terms. However, your wireless carrier's standard messaging rates and other messaging, data and other rates and charges will apply to certain Mobile Application Services. You should check with your carrier to find out what plans your carrier offers and how much the plans cost. In addition, the use or availability of certain Mobile Application Services may be prohibited or restricted by your wireless carrier, and not all Mobile Application Services may work with all wireless carriers or Devices. Therefore, you should check with your wireless carrier to find out if the Mobile Application Services are available for your wireless Device, and what restrictions, if any, may be applicable to your use of such Mobile Application Services. If you change or deactivate your wireless telephone number, you agree to promptly update your Mobile Application Services account information within 48 hours to ensure that your messages are not sent to the person that subsequently acquires your old number.

Under no circumstances will Canon Solutions America be responsible for any wireless email, data or other charges incurred by a user (or any person that has access to a user's wireless Device, telephone number, or email address) using any Mobile Application Services.

User Submissions:

Under no circumstances will Canon Solutions America be responsible for any wireless email, data or other charges incurred by a user (or any person that has access to a user's wireless Device, telephone number, or email address) using any Mobile Application Services.

LINKS:

You may be required to agree to Other Agreements and user codes of conduct in order to access certain portions of the Services, which are known as "subsites." If you attempt to access a subsite that requires you to enter into such a supplemental agreement, the controller of that subsite will advise you and provide you with an opportunity to review the Other Agreement and agree to it before accessing the subsite or using such subsite’s services. Both these Terms of Use and the Other Agreements will govern your use of the subsite. In the event of any inconsistency between these Terms of Use and the Other Agreements, the Other Agreements will control, except that nothing in the Other Agreements may limit (a) Canon U.S.A.’s disclaimer of warranties, (b) your agreement to indemnify Canon U.S.A., or (c) the licenses you grant to Canon U.S.A. or other intellectual property.

This Site may contain links to other Internet sites on the World Wide Web. Canon Solutions America provides such links for your convenience only, and is not responsible for the content of any site linked to or from this Site. Links from this Site to any other site do not mean that Canon Solutions America approves, or endorses or recommends that site, nor does it mean that Canon can exert any control over the privacy of your data at such sites. Canon Solutions America disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content on any other site. Viewing of all other sites is at your own risk.

CONTESTS AND OTHER PROMOTIONS:

This Site may contain contests or other promotions ("Promotions") that offer prizes or require you to send in material or information about yourself. Each Promotion has its own rules, which you must read and agree to before you may enter. Please also see the Canon U.S.A. Privacy Statement at www.usa.canon.com for further information concerning contests administered by Canon U.S.A., its parent, subsidiaries or affiliates.

RULES FOR KIDS

This site is not directed to children under 13 and we do not knowingly collect information from children under 13 without complying with applicable law.

AVAILABILITY OF PRODUCTS AND SERVICES

The products and services displayed on this Site are intended for sale in the United States only may not be available for purchase in your particular country or locality. The reference to such products and services in the Site does not imply or warrant that these products or services will be available at any time in your particular location.

SITE INFORMATION REGARDING CANON SOLUTIONS AMERICA PRODUCTS AND SERVICES, INCLUDING THEIR AVAILABILITY, APPEARANCE, AND SPECIFICATIONS IS SUBJECT TO CHANGE WITHOUT NOTICE. SUCH INFORMATION WILL NOT CONSTITUTE A REPRESENTATION, WARRANTY OR OTHER COMMITMENT BY CANON SOLUTIONS AMERICA WITH RESPECT TO ANY PRODUCT OR SERVICE, AND CANON SOLUTIONS AMERICA HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ACCURACY SUITABILITY FOR ANY PURPOSE OR COMPLETENESS THEREOF.

DISCLAIMER:

YOUR USE AND BROWSING OF THE SITE IS AT YOUR RISK. THIS SITE (INCLUDING ALL CONTENT AND FUCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE) IS PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THIS SITE, CANON SOLUTIONS AMERICA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE, (2) THAT THE SERVER THAT MAKES THIS SITE AVAILABLE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY WHEN YOU ACCESS, BROWSE, DOWNLOAD FROM OR OTHERWISE USE THE SITE.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO CANON SOLUTIONS AMERICA’S NEGLIGENCE, WILL CANON SOLUTIONS AMERICA, CANON USA, OR ANY OTHER PARTY INVOLVED IN CREATING, HOSTING OR DELIVERING THE SITE (“CANON PARTIES”), BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE, EVEN IF ANY CANON PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES. CANON SOLUTIONS AMERICA ALSO ASSUMES NO RESPONSIBILITY, AND WILL NOT BE LIABLE FOR ANY DAMAGE TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY, OR FOR ANY LOSS OR CORRUPTION OF DATA ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITE, OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THE SITE. IN NO EVENT WILL ANY OF THE CANON PARTIES BE LIABLE FOR ANY DAMAGES WHATSOEVER IN EXCESS OF THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF REVENUES, LOST PROFITS, LOSS OF GOODWILL, LOSS OF USE, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN CONNECTION WITH THE SITE (INCLUDING, WITHOUT LIMITATION, USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITE), WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY AND EVEN IF ANY CANON PARTY HAS BEEN ADVISED (OR SHOULD HAVE KNOWN) OF THE POSSIBILITY OF SUCH DAMAGES

INDEMNIFICATION

You agree to indemnify, defend and hold Canon Solutions America and all of its agents, directors, employees, information providers, licensors and licensees, officers and parent, (collectively "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation attorneys' fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions of the foregoing representations, warranties and covenants. You will cooperate as fully as reasonably required on Canon Solutions America’s defense of any such claim. Canon Solutions America reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you will not in any event settle any matter without the written consent of Canon Solutions America.

APPLICABLE LAWS/JURISDICTION

This Site is administered by Canon Solutions America, Inc. from its parent company office in Melville, New York, United States of America. Access to the Site from territories where its contents are illegal or restricted is prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable laws. You agree to comply with all export and re-export restrictions and regulations of the Department of Commerce and any other United States or foreign agencies and authorities in connection with your use of the Site and to not, in violation of any laws, transfer, or authorize the transfer, of any Content to a prohibited country or otherwise in violation of any laws. These Terms and Conditions are governed and interpreted under the laws of the State of New York, United States of America, without giving any effect to principles of conflicts of law. You agree that any claim or dispute against Canon Solutions America arising out of or relating to the use of this Site must be resolved by a court located in the state of New York, county of Suffolk, unless otherwise agreed upon by all parties. Any claim or cause of action arising out of or related to your use of the Services must be filed within one (1) year after such claim or cause of action arose, regardless of any statute or law to the contrary. In the event any such claim or cause of action is not filed within such one (1) year period, such claim or cause of action shall be forever barred.

ELECTRONIC COMMUNICATIONS

When you visit the Site, participate in a chat session, submit forms or send e-mails to us, you are communicating with Canon Solutions America electronically. We may respond to you by e-mail or by posting notices on the Site. You agree that all such notices, disclosures, and other communications that Canon Solutions America provides to you electronically satisfy any legal requirement that such communications be in writing.

TERMINATION

Canon Solutions America may terminate this agreement and/or suspend or terminate your access to the Site for any reason at any time without notice to you. If you wish to discontinue your access to the Site and cancel any account that you have been issued, please refer to the supplemental terms of that particular subsite or service.

Otherwise applicable sections of the Terms of Use shall survive any termination of your account or this agreement. In particular, because the licenses you grant to us in your Communications are perpetual, these licenses survive any termination of this agreement.

GENERAL PROVISIONS:

These Terms and Conditions and those found in the Online Privacy Statement set forth the entire understanding and agreement between you and Canon Solutions America with respect to the Site. You acknowledge that any other agreements between you and Canon Solutions America with respect to the Site are superseded and of no force or effect. If any provision of these Terms and Conditions shall be unlawful, void or for any reason unenforceable, then that provision will be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. The failure of Canon Solutions America to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.