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Customer Support

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Service Calls

Our state-of-the-art call management system and expert technicians will ensure you remain productive. Many issues can be resolved over the phone, reducing downtime.

Drivers and Downloads

Find the support, drivers and downloads you need for your specific product.
 

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Help Desk

The more businesses rely on automation, the more efficient they become. But as productivity increases, the consequences of downtime increase dramatically as well. When a problem occurs that disrupts business continuity, the pressure to resolve the issue as quickly as possible is greater than ever.

With expert assistance from our Solutions Support Center, Canon Solutions America delivers the remote technical support you need to resolve issues quickly — so your critical business systems can return to normal operations as soon as possible.

HDI Certified, Solutions Support Center 1-800-355-1385

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Meter Reads and Account Management

myCSA Secure Account Management

myCSA from Canon Solutions America is designed to put everything you need to manage your account at your fingertips. It’s a convenient online tool that is available to you at no additional cost. Whether you have one printer or a whole fleet, myCSA will save you valuable time.

  • Business Intelligence Dashboard
  • Device Detail Pages
  • Tablet-Friendly Design
  • View, pay and correct Invoices
  • Place and track supply orders
  • Enhanced user registration and management
  • Submit meter reads and view meter read history
  • Update preferences and contact Information

myCSA Support

If you have any questions or encounter any issues, our Customer Service team is standing by to assist you.

855-355-2365

Océ Meter Reads

For Canon and Océ brand Large/Wide Format and Production Printing Equipment.

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Supplies

The key to a great outcome with a project is starting with the proper supplies. Always choose genuine supplies that are engineered to work with your equipment.

eLearning

imageRUNNER ADVANCE Online Training.
In-depth instructional videos on select Canon devices.