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Customer Support

Customer Support from Canon Solutions America

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Customer Support from Canon Solutions America

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With Expert, Professional Assistance From Our Solutions Support Center,

Canon Solutions America helps to deliver the remote technical support required to resolve your issues quickly, allowing your critical business systems to return to normal operations as soon as possible.

Contact professionals in one of three ways:

  • myCSA portal - a secure account management portal provides a simple and convenient solution to managing your devices. It’s a self-service utility available 24 hours a day, 7 days a week that provides an efficient way to handle day-to-day functions from any smart device.
  • Phone or email – if you prefer more traditional support alternatives, feel free to reach out to our team at the various numbers or emails below.
 
 

Managing Your Account is Straightforward and Easy

Upon enrollment, you can take advantage of the many features of myCSA such as submitting meter reads, placing service requests, ordering supplies under contract or for purchase, Auto Toner enrollment options, and retrieving account information. This flexibility and control let’s you get the service you require 24 hours a day, 7 days a week.

myCSA Login   Meter Reads

Workplace Technologies & Services: 800-631-2228 option 4*1
Large Format Solutions: 877-587-1645 option 1
Production Print Solutions: 877-587-1645 option 1

Service Calls

Our state-of-the-art call management system and expert technicians will help to support your constant productivity. Many of the issues you encounter can be resolved seamlessly over the phone, helping to reduce downtime.

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Drivers and Downloads

Locate the support, drivers, and downloads needed for your specific product.
 

Supplies

The key to completing a successful project is starting with the proper supplies. With Canon Solutions America, you have access to genuine supplies that are engineered to work with your equipment.